1. Do I have to order
On-Line or can I mail you my order?
accept On-Line Ordrers. We do this for the following reasons:
a. It is much easier to keep track of orders coming in since we
don't have to get orders from various sources
b. It speeds up the time orders are processed since we don't have to
hold checks & money orders while waiting for them to
c. Our customers don't have to worry if the payment arrived and we
don't have to spend endless hours answering emails
& phone calls asking " Did you get my payment ?"
d. AND MOST IMPORTANT.....Credit Cards are issued to people over 18
2. How do my items
All items come discreetly packaged w/
plain labels on the items in generic DVD envelopes. Those items are
wrapped to prevent damage. Then they are sent to
you via USPS in plain packaging that will have a simple return address:
9796inc . This is done to protect your
privacy & discretion.
3. What will appear
on my credit card statement?
All charges you make for purchases on
our website will show up as "9796inc", as we process our orders
thru our parent
What is your policy
regarding refunds, exchanges & returns?
We do not offer refunds or exchanges. Once you
purchase an item, it is your's.
If an item is damaged or defective simply return
it for replacement. You must either email us or contact us by phone,
before returning a defective or damaged item
we may email you the form to send back w/ the damaged or defective
5. How can I contact you?
Our contact info is located on the link provided on
the front page
6. How much is shipping ?
If you are within the USA, or it's territories, an
APO or an FPO...it is free
If you are anywhere else in the world....you MUST
add the appropriate shipping . To do this simply click on the
BANNER,( located on
every page ) , this will take you to our International
Shipping Rates page. Click on the Flag that applies
to your location, then click on the number of items and this will add
the correct shipping to your international order. If
you do not do this, your order will not be sent out
7. How long does it take my items
All items are shipped out from our warehouse
in 4-5 business days,via the USPS media mail ( this is why there is no
charge for shipping within the US )
and take about 7-10 business days, from that point, to reach you.
For International Orders:
All items are shipped from our warehouse in 4-5
business days via the USPS Air Mail , everywhere else. Again allow
7-10 business days from them to reach you. If you live
in an area that accepts neither, then we will send your item via the
This will take from 4-6 weeks to reach you.
* IMPORTANT FOR INTERNATIONAL ORDERS*
We are not responsible for the
length of time an item may take in reaching an international
destination where a dictatorship
power. Nor, for a region where a condition of war or upheavel exists.
This is particularly true of the Middle East.
Also note, we bear NO RESPONSIBILITY or LIABILITY, when shipping to ANY COUNTRY outside the USA.
Customs Regualtions & The Legality of the items ordered
are solely the responsibility of the buyer. All international buyers are
hereby put on notice that if YOUR COUNTRY'S Customs siezes
your order or denies delivery of your order, there will be
NO REFUNDS, & by ordering from us, you waive ALL RIGHTS to file
for refunds thru your CC company or Paypal, or to seek refunding though
any other means.
8. Do you accept PayPal?
supporters of your 1st Amendment
10. I don't see my favorite
Porn Star on your site.
Simply email us and we'll see what we
can do about getting the items you want added onto our site. And
OUR CATALOG IS ALWAYS GROWING, so check
back with us often!!
11. Will your DVDs be
playable on my DVD player or computer?
We have tried our DVDs on numerous
DVD players & Computers. The only systems that seems to not read
our DVDs, as far as we know, are CyberHome, ESA,
& Apex Brand DVD
devices. We have had no problems reported
with any other systems. We do not guarantee that our DVDs will play on
any computer system as they are intended for
home DVD players. Our DVDs are
region free also.
12. If I buy more than 1 volume of
compilations featuring my favorite star, will any of the scenes be
We know how it feels to buy " different compilations" featuring a
certain star, only to have a bunch
of the same scenes pop up on all the
different DVDs. We guarantee that no scenes will appear more than
once in any
compilation ( s )!!! That's
why we offer images from every compilation. So you can see
exactly what your
13. Will you sell my personal info to anyone?
14. When I order, will I
start getting any of those annoying "spam " mailings from you?
the answer is NO!!!
Is there an order limit in place?
the answer is NO!!!